Russian standards
Organization management. Customer satisfaction. Guidelines for complaints handling in organizations
Document status: Replaced by GOST R ISO 10002-2020
Motor vehicles for the mountain routes. Technical requirements
Document status: Active
Project, programme and portfolio management. Guidance on portfolio management
Document status: Active
Product-quality index system. Marine, locomotive and commercial diesel engines. Nomenclature of indices
Document status: Active
Services accommodation facilities. Rural guest houses. General requirements
Document status: Active
Services of public catering. The safety management system of public catering products. Recommendations about application. GOST R ISO 22000-2007 for the food industry
Document status: Replaced by GOST R 55889-2024